With OpenScape Contact Center Voice Portal, you can ensure that you create a positive customer experience, optimize agent productivity and deal with customer enquiries on first contact. Based on open standards, OpenScape Contact Center Voice Portal is a software only solution that brings internet technologies to the world of voice. Now you can offer the convenience of touchtone and speech-enabled services to automate your customer interactions – making it faster and easier for customers to do business with you on their terms.
Erebara Research and Technology
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